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Customer uploads can not be removed unless they breach Google's content policies (off-topic, offensive, deceptive). Flag really bothersome images through the image-level menu; do not flag unflattering-but-accurate ones Google rejects such requests and repeated flagging can decrease profile trust signals.

Profiles that add media weekly show measurably greater views in the Efficiency tab than profiles that published as soon as at setup and then stopped. Treat media as an ongoing deliverable, not a setup task. The old Insights tab was replaced by the Performance tab in 2023 and significantly revamped once again in 2026.
An excellent weekly read takes 5 minutes and tells you whether category-level SEO work is landing. Performance divides searches into direct (brand-name), discovery (classification or service terms), and branded-adjacent (competitor or adjacent-brand questions). Rising discovery ratio is the cleanest single indicator that classification and content work is moving the profile beyond its existing audience.

Each action maps to a different stage of the local funnel. Direction demands show intent to check out. Calls suggest intent to consult or book. Site clicks indicate research study. Track the ratio, not simply the raw numbers a profile with 500 views and 40 instructions requests is carrying out far much better than one with 5,000 views and 50 demands.
The 2026 update added a new row that divides impressions by surface area: classic regional panel, Maps AI summary card, and Google AI Overviews in the natural SERP. Track AI-surface share an increasing percentage of views originating from AI summary cards is the defining local-SEO metric of 2026. If your AI-surface share is below 15%, your profile is either missing out on grounding material (item descriptions, in-depth reviews) or is completing in a vertical where Google has not yet presented summaries.
The standard is a sign rather than conclusive you can not see which peers are included but sustained below-median efficiency on views or action rate is a signal to audit main category, description completeness, and media freshness. Pull Performance information into Looker Studio by means of the official GBP adapter for cross- place reporting.
Google has described local ranking as a function of three elements for over a decade: distance, relevance, and prominence. That framing still holds in 2026, but each aspect has collected sub-signals that separate top-performing profiles from stagnant ones.
A dental expert whose description checks out "Household dentist offering cleansings, bleaching, veneers, and pediatric care" will match more discovery queries than one that checks out "Your trusted regional dental professional". The most complex element. Consists of backlink profile of the connected site, citations across the local-citation graph (Yelp, TripAdvisor, BBB, market directories), evaluation count, evaluation speed, evaluation belief, and offline brand name recognition (news mentions, sponsorships).
Profiles getting fresh reviews every week outrank otherwise-equivalent profiles whose most current review is 3 months old. Tie review demands to a functional milestone (service conclusion, shipment, follow-up call) so the cadence is automated rather than campaign-driven.
Suite numbers formatted differently, a mix of 555-1234 and (555) 123-4321, a legacy "LLC" suffix on some directories and not others each disparity makes Google somewhat less positive about the entity. Run a citation audit with Moz Resident, BrightLocal, or Semrush Listing Management and fix the top 20 highest-authority inconsistencies quarterly.
Profiles with abundant grounding content (detailed evaluations, substantive items, linked service pages) are mentioned inside Introductions; thin profiles are left out. Whatever above still applies when you run one profile.
[target2:anchor_exact1]A dentist whose description checks out "Family dental expert offering cleansings, lightening, veneers, and pediatric care" will match more discovery queries than one that reads "Your trusted regional dental practitioner". The most complicated aspect. Consists of backlink profile of the linked website, citations throughout the local-citation graph (Yelp, TripAdvisor, BBB, industry directory sites), evaluation count, review velocity, review belief, and offline brand acknowledgment (news discusses, sponsorships).
Profiles receiving fresh reviews every week outrank otherwise-equivalent profiles whose most current evaluation is three months old. Tie evaluation requests to an operational turning point (service conclusion, delivery, follow-up call) so the cadence is automated rather than campaign-driven.
[target2:anchor_exact1]Suite numbers formatted in a different way, a mix of 555-1234 and (555) 123-4321, a legacy "LLC" suffix on some directory sites and not others each disparity makes Google a little less positive about the entity. Run a citation audit with Moz Resident, BrightLocal, or Semrush Listing Management and fix the top 20 highest-authority inconsistencies quarterly.
Profiles with rich grounding material (in-depth reviews, substantive items, connected service pages) are pointed out inside Overviews; thin profiles are left out. Whatever above still applies when you run one profile.
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